Accessibility Statement
Cantrell Naturals is committed to making our website usable by everyone, regardless of ability or the technology they use to browse.
We believe shopping for clean, natural products should be simple for every visitor, and we treat accessibility as an ongoing part of how we build and maintain this site — not a box to tick once.
Our Commitment
We are working to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines are the internationally recognized standard for making web content more accessible to people with disabilities, including visual, hearing, cognitive, motor, and speech impairments.
Our current conformance status is partially conformant, meaning most of the site meets the standard while some areas are still being improved.
What We've Done
Steps we’ve taken across cantrellnaturals.com include:
- Descriptive alternative text on product photography and meaningful images
- Keyboard navigation support, so the site can be used without a mouse
- Visible focus indicators that show where you are on the page as you tab through it
- Clear heading structure that lets screen readers move logically through each page
- Sufficient color contrast between text and background
- Descriptive link text that makes sense out of context, rather than “click here”
- Labeled form fields with clear, readable error messages
- Responsive layout that reflows for zoom up to 200% and adapts to phones and tablets
- Readable typography with generous sizing and line spacing
Compatibility
This site is designed to work with current versions of:
- Chrome, Safari, Firefox, and Microsoft Edge
- Screen readers including NVDA, JAWS, VoiceOver, and TalkBack
- Screen magnification and browser zoom
- Speech recognition and keyboard-only navigation
The site relies on HTML, CSS, and JavaScript. Where JavaScript is unavailable, core content and navigation remain accessible.
Known Limitations
We want to be honest about where we fall short. We’re actively working on:
Third-party content
Some embedded elements — payment processing, live chat, reviews, and social media feeds — are controlled by outside providers and may not fully meet our standards. We raise issues with these vendors as we find them.
Older documents and images
A small number of legacy PDFs and archived images may lack complete text alternatives. We’re updating these as we go.
Customer-submitted content
Product reviews and photos uploaded by customers aren’t always accessible. We add descriptions where practical.
Video captions
Not all video content is captioned yet. Captioning is in progress.
How We Test
We review accessibility through a combination of automated scanning tools and manual testing, including keyboard-only navigation and screen reader checks. Accessibility is considered whenever we add new pages, products, or features.
We'd Like Your Feedback
If you run into a barrier anywhere on this site, please tell us. Your reports are one of the most useful things we get, and they directly shape what we fix next.
When you get in touch, it helps if you can include:
- The page address where you had trouble
- A short description of the problem
- The browser, device, and any assistive technology you were using
Phone
Address
derrick@cantrellinternational.net
(000) 000-0000
Street Address, City, State ZIP
We aim to respond within 2 business days.
Need Help Placing an Order?
We aim to respond within 2 business days.If any part of our site prevents you from completing a purchase, contact us and a member of our team will take your order directly, answer questions about ingredients, and help you check out. No one should miss out on a product because of a website problem.
Ongoing Effort
Accessibility work is never finished. As standards evolve and we update the site, we’ll keep testing, keep fixing, and keep this statement current.